The COVID-19 outbreak brought waves of new users to Zoom Video Communications Inc. And Slack Technologies Inc., but this week we find out how many are actually paying for the services, and how. About Zoom Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems.
Morgan Stanley analysts wrote in a report on Wednesday that Slack no longer appears to be a beneficiary of the work-from-home trend. Microsoft and Zoom are winning an “outsized share of the Covid. Adjust your zoom level in Slack On your desktop, you can adjust your zoom level in Slack to make text display larger or smaller. The fastest way to adjust your zoom level is to use a keyboard shortcut: Change your zoom preference. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms.
How to Connect Zoom and Slack in 2021
If your team uses both Slack and Zoom, you’re probably wondering how to make your life easier. If you want to connect Zoom and Slack, you’ve come to the right place.
In this post, we run through all your options to connect Slack and Zoom – and we’ve even gone and started working on our own too.
As well as all the methods to connect Slack and Zoom, this post includes:
- What is the difference between Slack and Zoom?
- What does the Slack-Zoom partnership mean?
- How do I schedule a Zoom meeting in Slack?
- Interoperability to connect Slack and Zoom Chat
1 – What is the difference between Slack and Zoom?
If you don’t want to read through this post, and just want to get on the waitlist for Slack <> Zoom interop, join our waitlist here.
The biggest difference between Slack and Zoom is the communication focus.
Slack is a messaging app at its core – with the option to add video and audio conferencing.
Zoom puts video conferencing first but offers Zoom Chat, Zoom Phone, and other options.
The table below highlights the blow for blow differences between Slack and Zoom’s collaboration capabilities.
2 – What does the Slack-Zoom partnership mean?
In 2019, Slack and Zoom signed a contract aligning product roadmaps. This partnership makes it easier to use Slack and Zoom together.
The connection between Slack and Zoom isn’t complete yet but already lets Slack users join Zoom meetings from Slack channels.
People in Slack can view participants in an ongoing Zoom meeting.
Users can also access notifications that allow them to join meetings at the touch of a button.
Future Slack users will also be able to make calls with Zoom Phone. Robot unicorn attackgaming potatoes.
According to Slack and Zoom, the two companies have a multi-year roadmap. There is a plan to bring more of Slack’s features into Zoom.
For now, the partnership only affects voice and video meetings. There’s still no native way to connect Zoom Chat with Slack.
Does Zoom work with Slack?
Zoom does work with Slack. Throughout the rest of this post, we document all the ways Zoom works with Slack.
3 – Using the Zoom Slack integration for meetings
Prerequisites for Zoom Slack integration
The Slack integration allows users to start an instant Zoom meeting within Slack. This means meetings created in Slack appear on your Zoom account.
The Slack integration is part of the Zoom marketplace. You’ll also find a Zoom integration in the Slack marketplace.
Here’s what you need to use the in-built integration:
- A Slack account and a Zoom account linked to the same email address
- A Zoom Pro, Business, Education, or API subscription
- A Zoom Phone subscription (for outbound calls)
Once you’ve got the prerequisites, here’s how to set up the Zoom Slack integration:
Step 1: Approving the Slack Zoom Integration
To add Zoom functionality in Slack, a Zoom account admin has to approve Slack. Do this from inside the Zoom integrations marketplace:
- Sign in to your Zoom account
- Use the Zoom Marketplace and search for Slack
- Click the toggle to pre-approve the Slack installation
When you approve the Slack/Zoom integration, this will give Zoom permission to:
- View information about user identity
- Add the ability for people to mention @zoom or direct message through Zoom
- Add slash commands and shortcuts (we’ll come back to these in a minute)
- View the name, email domain, and business icon for the workspace the user is connected to
- View email addresses of people in a workspace
- Send messages as Zoom
With Zoom pre-approved, the next step is installing your Zoom app within Slack.
Step 2: Adding Zoom to Slack
With Slack approved, you’re free to implement it from the Zoom app page in the Slack directory.
- Click Add to Slack
- On the Zoom website click Add to Slack
- Choose Allow to grant access between both apps
- Open your Slack workspace and click Zoom on the Recent Apps list
- Select Authorize Zoom
Once you’ve added a Zoom app to your workspace, all of your members will need to connect their Zoom accounts to Slack to use it.
Step 3: Use Zoom in Slack
Type the /zoom command into your message field on any channel or direct message. This sends colleagues a prompt to join a meeting. When the other person clicks Join, the Zoom window will open in their browser.
Zoom prompts users to join with a button to Open Zoom.US; then, each user will need to sign-in to start a meeting. If you want to make a call via Zoom Phone, you’ll need a Phone subscription.
Got one already? Great, then:
- Type /Zoom Call into the message field in your Slack app, followed by the display name of another Slack user, or their phone number. If you enter a display name for a user that has more than one phone number, you can select the one you want to call.
- Click on the Call command.
- Click on Open Zoom.US to start the call
4 – How do I schedule a Zoom meeting in Slack?
Type the /zoom slash command into the message field of any conversation. This command works in direct messages and channels. Send the message and all members of the channel or message will see a meeting prompt. Click the Join button to open Zoom in your browser.
When prompted, you’ll need to open Zoom.us. Select the Sign in option to enter your details and begin the meeting.
To start a call with Zoom, a Slack team owner needs to visit Settings and Permissions.
In the Settings tab, expand Calls and click Enable calling in Slack, using: and choose Zoom.
Selecting the Call button will launch an instant Zoom meeting.
5 – Slack Zoom shortcut options
Another way to connect Zoom and Slack is by using the /Zoom shortcuts in your Slack workspace.
In any Slack workspace connected with Zoom, you can use commands like:
- /Zoom: The prompt for launching an instant meeting
- /Zoom meeting [topic]: This command starts a meeting on Zoom with a topic title, so your other attendees know what the conversation is about.
- /Zoom Join [Meeting ID]: This command lets you join meetings already in progress.
- /Zoom Call [Number or name]: This command launches a Zoom outbound call if you have a Zoom Phone subscription.
- /Zoom Help: This command lists all the Zoom commands available from within a Slack workspace.
These shortcuts take users straight to Zoom functions within Slack.
6 – Interoperability to connect Slack and Zoom Chat
The integration available between Zoom and Slack is great. But, it only scratches the surface of syncing your teams together.
Sure, you can connect your people through instant Zoom video calls within Slack. However, you can’t send a message to someone using Zoom from inside your Slack workspace.
Your only option here is to leave Zoom Chat and send people messages on Slack.
Cue, the time taken switching between platforms, shutting down the tasks you’re working on, and trying to drum up the momentum of a new conversation on a different platform that you don’t use regularly.
What if we told you that you could send a message from Zoom Chat to Slack?
With Mio, your team members can message Zoom users directly from within Slack, and vice-versa.
They don’t need to switch apps to have conversations or send an important file. This integration means team members can use the tools that make them most productive.
That’s right, when you install Mio in the background, you can send a message from Zoom Chat to Slack.
Or if Slack is your preferred chat app, it will send the message from Slack to Zoom Chat.
There’s no change to the user interface and your users wouldn’t notice any difference in platform.
While we’re working on our interoperability tool to connect Zoom and Slack, join the waitlist to be one of the first to know when we go live.
Once you sign up, we’ll be in touch when our interoperability for Slack and Zoom is ready.
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Overview
Zoom’s Slack App lets you start an instant meeting or join a scheduled meeting by using the /zoom command directly in a Slack channel, private group, or direct message. Additionally, Zoom Phone calls are supported through slash commands. When the meeting or call ends, you will receive a notification that includes the meeting summary and, if applicable, a link to the meeting recording.
Note: If you have already installed the Slack app and would like to switch from a User managed install to an Account level installation, please see the section below.
Note: Slack has recently updated permissions for integrations. If your orgazation already has installed the Slack-Zoom integration and would like to use the new granular permissions, please follow the steps below:
1. The Slack Workspace administrator needs to remove the Zoom App from all Slack workspaces.
2. The Slack Workspace administrator then needs to re-install Zoom App into workspaces.
3. Enter ‘/zoom’ in the chat to go to authorization page and follow the instructions there.Please note, only admin need to do the aforementioned steps. Any new installs of the Zoom app will automatically use the new granular permissions.
This guide covers:
Prerequisite
- Free or Paid Zoom Account
- A Slack Account
- Pre-approval of the Slack app in the Zoom MarketplaceNote: If the app is not pre-approved, please contact your Zoom admin.
Installation and Configuration
Installing and configuring from the Zoom Marketplace
Note: If you are currently using the Zoom Slack integration previously configured for your account, pre-approving the Slack App from the Marketplace will require all users on the account to individually re-authorize their Slack account with Zoom. For more information please see the Transitioning from Previously Enabled Slack Integration section below.
- Login to your Zoom account and navigate to the Zoom Marketplace.
- Search for Slack and click the app.
- If the app is not pre-approved, please contact your Zoom admin to approve this app for your account.
- Click Visit Site to Install, confirm the permissions the app requires and choose Allow.
- You will be redirected to a page letting you choose how you would like to install the app:
Note: If you have already installed the Slack app and would like to switch from a personal install to an account wide installation, please see the section below.- To install for your entire organization (admin privilege required):
- Click Install Zoom for Slack company wide.
- Verify the permissions the app requires and click Authorize.
Note: If you do not have admin privileges on Zoom, you will need to contact your Zoom admin to install the app for your account. - You will now select the Slack Workspace in which you would like to install. Click Connect to Slack workspace.
- Verify the permissions, and click Allow.
- The app is now ready to use.
- To install for ONLY yourself:
- Click Add Zoom to ONLY my Slack account
- Verify the permissions the app requires and click Allow.
- The Slack app is now installed. To finish the configuration, navigate to a Slack channel and enter “/zoom”.
- Click the link in the reply.
- Verify the permissions and click Authorize.
- To install for your entire organization (admin privilege required):
Changing from User Install to Account Level Install
If you have already installed the Slack app and would like to switch from a personal install to an account wide installation, follow the steps below:
Slack Zoom Merger
- Login to your Zoom account and navigate to the Zoom Marketplace.
- Click Manage
- Find Slack and click Uninstall
- Confirm the dialogue and continue.
- Search for Slack in the Zoom Marketplace and click the app.
- Click Visit Site to Install, confirm the permissions the app requires and choose Allow.
- Click Install Zoom for Slack company wide.
- Verify the permissions the app requires and click Authorize.
Note: If you do not have admin privileges on Zoom, you will need to contact your Zoom admin to install the app for your account. - You will now select the Slack Workspace in which you would like to install. Click Connect to Slack workspace.
- Verify the permissions, and click Allow.
- The app is now ready to use.
Using the Zoom App on Slack
Zoom Slack App Features
- Zoom Command Help: Type /zoom help to list the Zoom commands available.
- Start a Zoom Meeting: Type /zoom to start a meeting.
Note: This will use your default settings from your meeting settings and create a meeting in your Zoom Meeting list. If you have turned on the setting: “Use Personal Meeting ID (PMI) when scheduling a meeting”, Slack will start your meeting using your PMI. Additionally, if your meeting settings require a password, the password will be displayed in the Slack channel for all members.
When the meeting ends, the channel will receive the following notification on the meeting details:
Note: Meeting Summary and Recording are not supported for Basic/Free users.
If a cloud recording is generated, the channel will receive the following notification to view the recording: - Start a Zoom Meeting with a Topic: Type /zoom meeting [Meeting Topic]
- Join a Zoom Meeting: Type /zoom join <Meeting ID> or /zoom join <personal link name>
- Start your personal meeting room: Type /zoom join me
- Initiate a Zoom Phone Call: Type /zoom call [@contact or phone number] to call another Slack user or any phone number.
Note: To use the /zoom call command, your account must have an active Zoom Phone subscription.
Once the slash command is entered, the Zoom app will provide a Call button to place the call.
Note: Clicking the call button will launch the Zoom desktop client and start your Zoom Phone call. You may need to sign into Zoom if you are not signed in.
Once the phone call is complete, you will see a summary of your call in the Zoom app on Slack. - Using the Slack Call Button to Start a Zoom Meeting or a Zoom Phone Call:
- In a Channel:
Note: Only Zoom Meetings using the Slack Call button are supported in channels.
Selecting the Call button with the hint “Start a call with Zoom” will start an instant Zoom meeting. A channel will receive the following notification: - In a Direct Message:
Note: Direct messages support calling with Zoom Audio & Video or Zoom Phone Calling
Click the Call icon next to the search bar at the top of the page. You can choose between Audio & Video: Zoom (for a Zoom Meeting) or a Phone: Zoom (if your account has a Zoom Phone plan).
Selecting an option will start a Zoom Meeting or Zoom Phone Call. If you choose a Audio & Video: Zoom for a Zoom Meeting, the contact(s) will receive a notification to join from the channel. :
If a Zoom Phone Call is selected, your contact will be called directly with Zoom Phone.
- In a Channel:
- Direct Zoom Meeting or Zoom Phone call with Workspace Contact: To directly call or start a meeting with someone in your workspace contacts, navigate to People and find the person you would like to call. Click their name and find the Profile Card on the right. Click Call, and then choose between Audio & Video: Zoom (for a Zoom Meeting) or a Phone: Zoom (if your account has a Zoom Phone plan).
Selecting an option will start a Zoom Meeting or Zoom Phone Call. If you choose a Audio & Vide: Zoom for a Zoom Meeting, the contact will receive an option to join in the channel.
If a Zoom Phone Call is selected, your contact will be called directly with Zoom Phone. - Logout from Zoom: Type /zoom logout to log out of Zoom from all your Slack channels
Additional Configurations
Enable calling in Slack through Zoom Meetings
- The Slack team owner will need to go to Administration > Workspace Settings
In the Settings tab, expand on Calls and choose your desired options. You can choose Zoom for both video calls and direct phone number calls. Below you can see what it would look like to set slack up to use Zoom for both video and direct phone number calls.
Selecting the Call button with the hint “Start a call with Zoom” will start an instant Zoom meeting. A channel will receive the following notification:
Uninstalling the Zoom App
- Login to your Zoom account and navigate to the Zoom Marketplace.
- Search for Slack and click the app or navigate to your authorized apps via Manage Apps and choose Slack.
- Choose the Manage tab and click Uninstall.
- Confirm the dialogue and click OK.
Meeting Summary and Recording Link
Receiving Meeting Summary and Recording link in a public channel
- If you start a meeting for a public channel, when the meeting ends the Zoom app will post the meeting summary and recording link when available to the channel.
Receiving Meeting Summary and Recording link in a private channel or group DM
- You can receive the meeting summary and recording link in a private channel or group DM only if the Zoom app is a member of the channel. To add the app:
- Invite the Zoom app by typing: /invite @Zoom
- The Zoom app will be added and meetings started from the channel will post the meeting summary and recording link when available.
Note: Adding the Zoom app to a group DM or a 1:1 DM will create a new chat.
Please Note:
Meeting summary and recording link is not provided in 1:1 DMs. See Known Limitations
Zoom app is not available for “older” integrations. Do not attempt to upgrade the integration unless you want to change the integration behavior as described in Transitioning from Previously Enabled Slack Integration. You can tell if you are using the “older” integration if your Zoom app help screen looks like this:
You are using the “newer” integration if your help screen looks like this:Zoom app is only available for integrations installed after 4/7/2019. If you installed prior to this date, please update your integration using the following steps:
- Go to the Slack App Directory and find the Zoom app
- Click the “App Homepage” button on the left column
- Click the “Add to Slack” button and authorize
Transitioning from Previously Enabled Slack Integration
Slack Zoom Plugin
If you wish to install the Marketplace Slack integration and have already configured the Slack integration with Zoom prior to the Zoom Marketplace, you will need to be aware of all users on the account being required to login/authenticate the integration between Slack and Zoom. This is required due to an increased security measure for this integration. The Zoom Marketplace now uses OAuth 2.0 for all integrations to ensure your data is kept more secure. The user flow once the Slack integration from the Marketplace is enabled is as follows:
- Upon admin Pre-approval in the Zoom Marketplace, when users on Slack attempt to use the /zoom slash command, they will receive this message:
- The user will need to click Authorize Zoom.
- The user will be redirected to Zoom and required to sign in, if not already. Once signed in, the user will be required to Allow permissions for the integration. They will need to click Allow to continue.
- The user will then see an Authorization page for Slack, they will need to confirm the permissions and click Authorize.
- After these steps are completed, the user will be able to use the Slack integration. This is a one time Authorization.
Known Limitations
- Meetings started from Slack 1:1 DMs do not support receiving meeting summary and recording links. This feature is only supported in meetings started from Slack channels or group DMs.
How Your Data is Used
This app accesses and uses the following information from your Zoom account:
- User ID - used to associate your Slack and Zoom accounts
- Account ID - used to associate your Slack workspaces with your Zoom account
- Meeting settings - used when creating a meeting from the integration. The created meeting will follow these settings.
- Meeting info (meeting ID, topic, start time, meeting password, join link, attendee names) - displayed in the Slack channel after a meeting created to let the channel members know about the meeting and to join it. Attendee names are dynamically updated as attendees join and leave the meeting.
- Meeting summary (meeting ID, start time, duration, attendees) - used for displaying a summary of a meeting after it is completed.
- Recording info (meeting ID, playback link, password) - used for displaying recording details after the meeting is completed.
- Phone call info (phone number, caller, callee) - used to display the call info after a call is created and to let you intiate the call.
- Phone call summary (phone number, caller, callee, duration, start time) - used for displaying a summary of a call after it is completed.
Slack Zoom Teams
This app uses the following information from your Slack account:
Slack Zoom Or Gmail Wsj
- Slack user ID - used to associate your Slack account to your Zoom account.
- Team ID - used to verify the current workspace has the app installed.
- Channel ID - used to identify the channel where meeting participant, recording, and summary info will be displayed on.
Slack Zoom Call
For additional help or technical support, please submit a ticket.