Webex Teams Cost

• Microsoft Teams And Webex
• Webex Teams For Mac
• Webex Teams Cost Without

What Webex Teams costs. If you want to use Webex to conduct online conference calls, the good news is that, like most other web conference systems including Zoom, Skype, and Google Hangouts, Webex. Up to 1000 participants when purchased as part of the Webex Meetings Suite. Webex Events of up to 3,000 participants is possible when Webex Events 3000 is purchased. Up to 8 concurrent sessions with 5 participants in each: Direct online purchase option: Yes, go to Webex.com for up to 200 users.

The digital work hub is shifting from email to team collaboration applications. Increasingly users rely on them as their primary means of engaging with their co-workers to manage tasks, workflows, group conversations, sharing documents, and meetings.

Also, team collaboration is rapidly extending beyond enterprise boundaries as companies look to embrace team apps to improve engagement with partners, suppliers, and customers.

Recent studies show that nearly half (49%) of respondents said that business discussions, tasks, or transactions happening with users outside the company have now shifted from email to team collaboration platforms.

However, managing collaboration with external partners remains complicated. A lack of interoperability between collaboration platforms means organizations need a plan for handling collaboration with partners outside of the organization.

IT departments need to consider which platforms best support external collaboration. Additionally, they should plan how to provide access to external partners and manage the end of a collaborative project.

The most obvious option is to assign external team members accounts and licenses so they would look and act as if they all belong to the same company. However, this approach comes with several inherent pitfalls. Aside from cost considerations, these include the need to assign corporate email addresses and enforce access controls to ensure external team members can reach only the resources they need in the context of the project. As you might guess, this can lead to an administrative and data security nightmare.

Another option is for the host organization to invite external members to specific team collaboration resources on an as-needed basis as third-party guests. By default, guest access creates the proper levels of separation when working with external parties.

Currently, 44.2% of organizations rely on guest access for 3^rd party collaborations. Either to enable external access to their team collaboration platform or to allow their employees to use external team collaboration apps to connect with partner organizations.

Guest access works seamlessly if the external members have the same platform as the host organization. Also, depending on the team collaboration platform, the host and guest organizations using similar platforms, such as Slack, can merge, yet maintain separate access and data security.

For instance, with Slack Connect, separate organizations can collaborate in a Slack channel, each from within their own Slack workspace. Members can send direct messages, upload files, use apps and integrations, and start calls—all in a common space.

Microsoft Teams offers an external access federation option for Skype for Business customers that do not want to use guest accounts. However, this option is limited to IM and Presence messages.

But when it comes to managing collaboration with external partners that have different platforms, things become complicated. These organizations and their users have to create and use a stripped-down freemium guest account. A free account may or may not have all the features needed for collaboration, and the external partner may be required to purchase a license.

According to recent studies, nearly 42% of organizations run more than one team collaboration app internally. In such a case, external partners’ users may have to purchase several guest accounts to collaborate with the users of the host organization.

Also, administrators have no idea how far away from home their users are playing. Once someone accepts an invitation from another platform, everything they do inside that platform is invisible to the administrator of their home platform.

In general, the guest access method works well when companies need to add a few external members to a team. However, this capability can quickly become unmanageable when working with a third-party company that requires hundreds or more guest accounts.

In this article, I like to compare the guest account management capabilities of Microsoft Teams, Slack, and Cisco Webex Teams.

Security and Access Control

Slack

Slack guest accounts are available only on paid plans (Standard, Plus, and Enterprise Grid) and can be either Multi-Channel or Single-Channel. Multi-Channel Guests only have access to the invited channels. Slack charges for Multi-Channel Guests, and you can add them to an unlimited number of channels.

Both Multi-Channel or Single-Channel Slack guest accounts do not offer strong security measures like password complexity check, password expiration, and Two-Factor Authentication (2FA).

Slack Admins must manually provision guest accounts one by one. Admins can choose an automatic expiration date for each guest account.

Reference: https://slack.com/resources/slack-for-admins/external-collaboration-in-slack

Cisco Webex Teams

When the Webex Teams users send their invitations, non-Webex users are NOT initially required to have an account on the Webex teams to communicate with Webex users. However, this temporary access, available via URL, is only valid for 24 hours. After 24 hours, the external users must sign up for a Webex team account to continue collaborating with their colleagues through the platform.

The password policy for external Webex Teams accounts only requires letters and numbers and does not include Two-Factor Authentication (2FA). As a result, it’s nearly impossible for you to control whether accounts have strong security measures like password complexity check, password expiration, and Two-Factor Authentication (2FA).

Reference: in https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/webex-room-series/datasheet-c78-740772.html

Microsoft Teams

To understand Microsoft guest access, we should point out that guest access differs from external access in Microsoft Teams.

• External access gives access permission to an entire domain—allowing Teams users from other domains to find, contact, and set up meetings with you. External users can call you through Teams and send instant messages. But if you want them to be able to access teams and channels, guest access might be the better option.

• Guest access is when you invite an external user to be a member of the team—it gives access permission to an individual rather than a domain. Once a team owner has granted someone guest access, they can access that team’s resources, share files, and join a group chat with other team members.

Reference: https://docs.microsoft.com/en-us/MicrosoftTeams/guest-access

Reference: https://docs.microsoft.com/en-us/azure/active-directory/b2b/licensing-guidance

Reference: https://docs.microsoft.com/en-us/microsoftteams/teams-dependencies

Microsoft guest access requires corresponding Azure AD accounts for the guests. As a result, when users invite their external colleagues to collaborate that do not have O365 accounts, their colleagues must create and maintain Azure AD accounts.

Microsoft has detached the authorization of guest accounts from the authentication. By default, external Azure AD accounts do not have strong security measures like password complexity check, password expiration, and Two-Factor Authentication (2FA).

Once added to a team, an external user is considered a member, so there’s no way to make their access “read-only.”

Also, you cannot invite a guest to a specific channel in a team. You would need to either create a separate team dedicated to collaborating with internal users—or create private channels to hide particular content and conversations from guests within the team.

Delete/Remove Guest Accounts

Guest accounts require active management. For instance, contractors, clients, interns, or temporary employees come and go out of projects or change jobs or companies. Microsoft, Slack, and Cisco provide the ability to delete or remove guest accounts. However, managing guest accounts can become a security and management burden, which can result in hidden costs.

Also, administrators have no idea how far away from home their users are playing. Once someone accepts an invitation from another platform, everything they do inside that platform is invisible to the administrator of their home platform. For instance, given the success of Microsoft Teams, a user can end up being a guest in a surprising number of Microsoft Teams tenants.

Reference: https://docs.microsoft.com/en-us/MicrosoftTeams/manage-guests

Reference: https://petri.com/problem-guest-users-outside-tenant

Licensing Limitations & Costs

Slack

Single-Channel guest users are free. However, there is a limitation of 5 single-channel guest users per paid Slack user. In other words, a company with 1,000 Slack licenses can only send out 5,000 single-channel guest invitations.

There is no limitation on Multi-Channel guest users. However, Slack invoices them at the regular member prices.

Depending on the pricing plan, Slack bills between $8 to $15/person per month. As a result, 1,000 Multi-Channel guest users can cost up to $15,000.

Cisco Webex Teams

To manage, limit access, or limit the number of WebEx Teams, External accounts require Cisco Webex Control Hub Pro Pack for an additional cost of over $30.00 per user/mon.

Reference: https://help.webex.com/en-us/np3c1rm/Pro-Pack-For-Cisco-Webex-Control-Hub

Microsoft Teams

The number of guest accounts a company can extend is limited. For instance, Microsoft only allows five guest accounts per paid Azure AD license. In other words, a company with 1,000 Microsoft licenses can only send out 5,000 Guest Account invitations.

Microsoft guest account invites are not limited to MS Teams, but users can send them for other Microsoft services such as sharing files on One Drive and SharePoint.

There is no limitation or control on how many guest account a user can send out as long as your company stays within its overall limit. So, invitations can begin to pile up. If a user or team goes beyond your company’s limit, no one else can send guest account invites.

According to a recent report by Nemertes, guest accounts are problematic for several reasons:

• Lack of ability to enforce security policies or to monitor what is being shared by employees on external team apps

• Lack of ability to manage revocation of guest account access for those using guest accounts to allow external access to internal team spaces, and for employees who are using external team apps.

As a result, according to Irwin Lazard of Nemertes, “the use of guest accounts represents a significant security threat to an organization’s information resources. Guest accounts are also inefficient for employees and create administrative overhead for IT managers.”

The alternative to Guest Accounts – NextPlane Intercompany Collaboration

As a general rule, guest accounts are not a viable option for large enterprise companies. Also, external partners may not allow their employees to have guest accounts, or they may be in regulated industries such as healthcare, financial services, where guest accounts can potentially trigger compliance issues.

Also, administrators have no idea how far away from home their users are playing. Once someone accepts an invitation from another platform, everything they do inside that platform is invisible to the administrator of their home platform. People can have accounts on multiple platforms. Given the success of Microsoft Teams, a user on Slack or Cisco WebEx teams can end up being a guest in a surprising number of teams tenants.

Compliance is the obvious driver for why such oversight might be needed. Companies invest heavily in technologies like communications compliance policies to ensure their company remains within regulatory and legal requirements. Everything works well if collaboration activity remains inside the company. But if someone becomes a guest in another platform and begins communicating there (for instance, inside Slack chats or channel conversations), there’s no trace of what they are doing visible to their company, which undermines a carefully built compliance regime.

NextPlane eliminates the need for external users’ need to have access to your workspaces, chats, channels, and files. It also minimizes the IT administrative burdens.

NextPlane intercompany federation allows host organizations to connect to their external partners securely. As a result, their users can send messages, share their presence status & files, and participate in workspaces & channels, without leaving their respective client applications. Also, external contacts can do the same without leaving their preferred tools.

Using NextPlane Management Portal, you can seamlessly connect your organization with customers, partners, or suppliers. The NextPlane management portal gives you detailed reports on the users, the number of messages exchanged, as well as detailed usage reports by external partners.

• Webex is a web-conferencing tool that you can use for group video or audio meetings.
• Webex is also a much broader suite of tools that include apps for team collaboration, Voice Over IP phone services, online events, and more.
• Here's everything you need to know to get started with Webex Meetings, including subscription plans, how to install it, and to host and join meetings.

Zoom's rapid growth means the platform is the one that most people think of when imaging group video conferencing. But Webex is among one of the oldest and most established web-conferencing services in operation.

Accessible on mobile and desktop devices, Webex's robust subscription plans and feature sets mean it's still a popular choice for large businesses and enterprises. Plus, with a free tier of service, it's a good alternative for individuals and small businesses.

Here's everything you need to know about Webex, including its various subscription plans, and how to download and get started with it.

What you need to know about Webex

Webex is more than just a video-conferencing platform; it's a suite of tools and services offered by Cisco.

When you think of Webex, you probably imagine Webex Meetings, the online audio and video conferencing system. But Cisco also offers Webex Teams, a messaging, file sharing, and whiteboarding collaboration tool.

Additionally, the company supports services like Webex Events for hosting virtual events, Webex Calling, a Voice Over IP technology that enables voice calling on any device, and an assortment of other products like Webex Training, Webex Support, and Webex Contact Center.

What Webex Teams costs

If you want to use Webex to conduct online conference calls, the good news is that, like most other web conference systems including Zoom, Skype, and Google Hangouts, Webex has a free tier of service, so you can get started at no cost.

Here's an overview of the four main tiers.

Webex Meetings free. A free account allows a single host to conduct meetings up to 50 minutes with as many as 100 participants. Sessions can be recorded locally on the host's computer, but not to the cloud.

Webex Meetings Starter: Priced at $13.50 per host a month, up to nine people can host meetings up to 24 hours in length for 100 participants. At this tier and higher, online recordings are supported along with a handful of additional features.

Webex Meetings Plus: The main difference is that at this level — which costs $17.95 per host per month — up to 50 people can host meetings.

Gallery: The best password managers (Business Insider)

Webex Meetings Business: For $26.95 per host a month, up to 100 people may host, and as many as 200 people may attend a meeting.

Webex Meetings Enterprise: This level has customized pricing and allows for an unlimited number of hosts and meetings with up to 100,000 attendees.

You can find additional information about subscribing to Webex Meetings on the Webex plans page.

Creating a Webex Meetings account

When you're ready to get started with Webex, you need to decide if you ever plan to host meetings or only want to join meetings hosted by others.

To host, you will need to create an account. To join meetings, you can create an account, but you don't need to.

To create an account, go to the Webex website and click 'Start for Free' at the screen's top right. Then follow the instructions to create an account.

Downloading Webex

Depending on how you plan to use Webex, you have a few options for launching the conferencing tool.

You can use the service on a computer by installing the desktop app, but that's not essential. Webex can run entirely within a web browser, so you can join meetings without installing anything at all. You can also install the mobile Webex app on your phone or tablet.

• To install the Webex desktop app on your Windows or Mac computer, go to the Webex website, create an account, and install it. If you've already opened an account but have not yet installed the app, go to the Downloads page to install the Cisco Webex Meetings desktop app.
• You can install the Webex mobile app for iOS or the Webex mobile app for Android.

Microsoft Teams And Webex

Getting started with Webex Meetings

If you have any experience with other web conference tools, you will probably find Webex Meetings familiar and straightforward to use.

• If you are the host, you can start a meeting using the web site, desktop app, or mobile app.
• If you host a lot of Webex meetings, you might want to install the Webex plugin for Outlook, which lets you add Webex information to meeting invites in Outlook. If you schedule appointments in Outlook frequently, this is a lot more convenient than using the Webex app to schedule meetings.
• To join a Webex meeting, you need the email invitation sent by the meeting host. If you don't have it, you may need to ask them to resend it. You can generally choose to join via the desktop or mobile app or within a browser window. If the host uses one of the paid plans, you can also dial in using your phone. Just follow the directions in the email to get started.
• As the host or participant, you can easily 'take over' the meeting by sharing your screen. Webex lets you share your entire screen, just a selected app or browser window, or an interactive whiteboard.
• If you are the host, or in the paid tiers of service an alternate host, you can record a meeting for future reference or to share with invitees who could not attend. After recording a meeting, it will be stored locally on your computer or in the cloud, where you can retrieve and download it for sharing.

Webex Teams For Mac

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Webex Teams Cost Without